fill

Help is always near 

There are eight forms of Help for our Mobile and Skills programs:

bullet Pocket PC Creations Skills program, free support, combined with optional assessment and certification
bullet Questions and Answers
bullet Upgrades, advice on software upgrades
bullet Design services
bullet Training services
bullet Help provided with the software on desktop PCs
bullet Guidance notes with safety projects on Pocket PCs
bullet Prompt reply to email enquiries to contact@worksafeinternational.com , and to telephone enquiries on 618 97724098

Questions and Answers

Q.
What mobile computers do Pocket PC Creations run on?
A.  Pocket PCs and Pocket PC Mobile Phones with Microsoft Pocket PC operating systems. See more information at Microsoft on Pocket PCs , Pocket PC Mobile Phones and Ruggedized Pocket PCs.  Pocket PC Creations will also run a 'Local Session' on Windows XP Tablet PCs.

Q. Does Pocket PC Creations interface with Databases?
A.
Yes, using the latest ADO and XML media to interface with Access, SQL Server, Oracle and other databases. It can also do rapid outputs to Excel and HTML.

Q. Do people building projects/applications with Pocket PC Creations own the applications and can they sell them?
A. Yes, projects/applications built by the holder of a Pocket PC Creations licence are their property. The projects/applications .ppc files can be sold, but the main Pocket PC Creations software to run them cannot be sold without permission from CreativityCorp, the software licensor, and supply of the software by CreativityCorp.

Q. Why aren't projects 'stand alone' applications?
A.  Because they are part of a total Pocket PC Creations system which includes wireless communication and powerful data management not found with 'stand alone' applications.

Q. What Pocket PC should I buy?
A. There are now many excellent options, see Microsoft. Check to ensure the screen displays well both indoors and outdoors in direct sunlight, and that there are wireless accessories to enable use with a mobile phone. A 32MB memory version is sufficient for use with Pocket PC Creations.

Q.  What about software upgrades, will the version of software I purchase become outdated?
A. 
Upgrades to Pocket PC Creations made within 12 months of purchase of the software will be provided without a fee, a fee may be charged for upgrades beyond 12 months from the date of purchase. CreativityCorp, the software licensor, will advise software license holders of upgrades, and you can check here.

Q.  Can WorkSafe International assist with the marketing of projects/applications developed with Pocket PC Creations. 
A.   Yes, please contact WorkSafe International to discuss. 

Q.  How many Pocket PC Creations projects/applications can I load and run on a Pocket PC?
A.  Many, depending on available memory, 50 projects could easily be run on a Pocket PC!  The project file size is generally less than 30KB, and most Pocket PCs have 64MB of memory.

Q.  After I process results from the Pocket PC onto the desktop PC, how can I take them back into the field? 
A.   A practical approach is to save into Excel on the desktop, and take the results back into the field in Pocket Excel, which is part of the standard Pocket PC software. To take results back into Pocket PC Creations on the Pocket PC, select sessions in Results Window on desktop, right mouse click and send to Pocket PC. The sessions re-appearing on the Pocket PC will be shown in red.

Q.  Can I password protect information in a project in Pocket PC Creations?
A.  Yes, use the conditional Logic point to display data points only upon entry of a password, and Lock the project so that others can't view the password in design mode.

Q.  What are the different Pocket PC Creations file extensions?
A.
 
Pocket PC Creations file extensions are:

.ppc - Pocket PC Creations project file, should be associated with the program and have its own icon, etc. When opened, should load Pocket PC Creations automatically. Found on PC and Pocket PC. Copied to Pocket PC when installing project.

.ppr - Results/data management options, such as settings for HTML/XML/Excel/ODBC output, XML input, scripting. Found on PC only. If this is removed, results settings are restored to defaults. They are stored here separate to the project as they may vary from computer to computer (eg different folders or ODBC settings).

.ppi - Session database index, stores information about the sessions which have been saved. Found on PC and Pocket PC.

.ppd - Session database data store, stores actual session data. In combination with the .ppi file above, these two files store session data. By using separate files, risk of corruption is reduced. Found on PC and Pocket  PC.

 

Design services

While you don't need to be a programmer to create your own safety projects or applications with Pocket PC Creations, some people prefer to have assistance. Send your starting material to WorkSafe International by email to contact@worksafeinternational.com or by post and we will provide a confidential no obligation quotation to prepare your project for Pocket PC Creations.

Training services

WorkSafe International has expertise in training on the use of mobile solutions and work safety. We provide customised online Skills programs worldwide, based on clients requirements, with assessment and certification. Contact WorkSafe International for information on customised Skills programs for your mobile and safety  requirements.